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Most teams are up and running within 48 hours. Our onboarding process includes a guided setup call, EHR integration configuration, and a training session for your staff. Enterprise deployments with custom integrations typically take 1-2 weeks.

Absolutely. We offer personalized, live demos tailored to your specific DME workflow and equipment categories. Select "Sales Inquiry" in the contact form above and mention you'd like a demo, and our team will schedule one at your convenience.

All plans include email support with a 24-hour response time. Professional plans include priority support with a 4-hour response window during business hours. Enterprise customers receive dedicated account management, phone support, and custom SLAs.

Yes. ChartIQ.health is fully HIPAA compliant with SOC 2 Type II certification. All data is encrypted at rest and in transit with 256-bit encryption. We provide a Business Associate Agreement (BAA) with every subscription. Our infrastructure is hosted in HIPAA-eligible environments with comprehensive audit logging.