Simple per-request pricing. No per-user licensing. All features included in every tier.
For individual DME providers and small clinics
per NPI/Patient record request
No minimum commitment
For billing companies and mid-size providers
500+ requests/month
For health systems and large-scale operations
Volume-tiered pricing
Tailored to your organization's scale
Every tier includes our core compliance engine. Higher tiers unlock advanced integrations and support.
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Core Features | |||
| Patient Chart Note Search | |||
| LCD Compliance Alignment | |||
| Claim Packet Builder | |||
| Agentic Outreach | |||
| Care Gap Analysis | |||
| Security & Compliance | |||
| HIPAA Compliant | |||
| SOC 2 Certified | |||
| 256-bit Encryption | |||
| Support & Services | |||
| Email Support | |||
| Priority Support | |||
| Dedicated Account Manager | |||
| Dedicated Support Team | |||
| Integrations & API | |||
| API Access | |||
| Custom Reporting | |||
| Full REST API with SLA | |||
| Webhook Support | |||
| Custom Integrations | |||
| White-label Options | |||
| 99.9% Uptime SLA | |||
Everything you need to know about our pricing and plans.
You pay a flat fee for each record request processed through ChartIQ.health. There are no monthly subscriptions, per-user licenses, or hidden fees. You only pay for what you use. As your volume increases, your per-request cost decreases automatically based on your tier.
A single request covers one NPI/Patient record lookup, including chart note retrieval, LCD compliance verification, and claim packet assembly. Each unique NPI-patient combination counts as one request. Re-running the same record within 30 days to check for updated documentation does not count as a new request.
Absolutely. You can upgrade or change tiers at any time. When you hit the volume threshold for the Professional tier (500+ requests/month), you automatically qualify for the reduced per-request rate. There are no contracts or lock-in periods for Starter or Professional tiers. Enterprise agreements are customized to your needs.
We offer a guided demo with your actual data so you can see the platform in action before committing. Contact our sales team to schedule a personalized walkthrough. We want you to experience real results with real patient records before you make a decision.
We accept all major credit cards, ACH bank transfers, and wire transfers. Enterprise customers can also be set up with net-30 invoicing. All payments are processed securely through our PCI-compliant payment processor.
Yes. Every tier includes full access to our core compliance engine: Patient Chart Note Search, LCD Compliance Alignment, Claim Packet Builder, Agentic Outreach, and Care Gap Analysis. All tiers are also HIPAA compliant with SOC 2 certification and 256-bit encryption. Higher tiers add enhanced support, API access, and enterprise integrations.
Contact our sales team for a personalized quote based on your volume and needs.